24th July 2020
In the last several years, Sequoia has introduced a range of new or upgraded instruments: LISST-200X, LISST-SL2, LISST-Holo2, LISST-ABS, LISST-AOBS, LISST-HAB, LISST-Black, LISST-Glider, Hyper-bb and LISST Horizon.
Such an expansion increases inventory cost, documentation requirements, and not least service and support needs. In order to better support our current instrument mix, we have therefore decided to change the cost and availability of LISST-100X, LISST-STX and original LISST-Holo services and accessories. These changes are outlined in the table below.
| SERVICE KEY DATES | ||
|---|---|---|
| Date | LISST-100X & LISST-STX | Original LISST-Holo |
| 31st October 2020 | Last date for Sequoia to receive 100X or STX for service guaranteed at 2020 price. | Last date ever for Sequoia to receive the original LISST-Holo for service. |
| 1st November 2020 | 100X or STX received from this date could potentially be serviced at 2020 prices, but this CANNOT be guaranteed. | ONLY SERVICE OFFERED FOR LISST-Holo IS A FULL UPGRADE TO LISST-Holo2 |
| 1st January 2021 | All 100X and STX service pricing doubles compared to 2020 prices. | |
| 17th December 2021 | Last date ever for Sequoia to receive 100X or STX for service. | |
| 1st January 2022 | NOT AVAILABLE | |
| ACCESSORY KEY DATES | ||
|---|---|---|
| Date | LISST-100X & LISST-STX | Original LISST-Holo |
| 31st December 2020 | Last date for Sequoia to receive 100X, STX accessory orders at 2020 price. | Last date ever for Sequoia to receive LISST-Holo-specific accessory orders. |
| 1st January 2021 | All 100X and STX accessory pricing doubles compared to 2020 prices. | NOT AVAILABLE |
| 31st December 2021 | Last date ever for Sequoia to receive 100X and STX accessory orders. | |
| 1st January 2022 | NOT AVAILABLE, EXCEPT 100X AND STX BATTERIES | |